“When we approached Gawler Tapes we were developing a new product. It was important to get it to market quick and gain competitive advantage. We had invested a significant amount of money on a new production line and there was pressure to meet the tight deadline. Extreme running temperatures for a prolonged period of time were causing major concerns with the substrate with which we had chosen to work.
From the moment we introduced ourselves to Gawler and gave them the brief, they worked creatively. When the project was under scrutiny, they continued to work with us and independently suggested and sourced different materials as possible solutions. They gave us a lot of man hours and prototypes often at no cost and always believed what we were trying to achieved would be realised.
In the end it was they who sourced two very different substrates and designed us a laminate which is used in the product today. Many factors and business assisted in achieving an on time product launch but Gawler always stands out as one that went beyond their brief.”